Privacybeleid (english)

1. Introduction

This Privacy Policy explains how Polina Nasedkina ("we", "our", or "us") collects, uses, stores, and protects personal data when you visit our website or request photography services. We are committed to protecting your privacy and ensuring you have a positive experience on our website.

2. Data Controller

Polina Nasedkina is the data controller responsible for processing your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

3. What Personal Data We Collect

We collect the following personal data:

3.1 Information You Provide Directly

When you submit a service request form, we collect:

• Your full name
• Company name (if applicable)
• Phone number
• Email address
• Message content describing your photography requirements

3.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and device information
• Browser type and version
• Pages visited and time spent on the website
• Referrer information
• Cookies and similar tracking technologies (see also Cookiebeleid)

4. Legal Basis for Processing

We process your personal data on the following legal bases:

• Contractual Necessity: To respond to your service request and provide photography services
• Legitimate Interests: To improve our website, enhance user experience, and conduct analytics
• Consent: For marketing communications and analytics tracking (obtained through the cookie consent dialog)
• Legal Obligation: To comply with applicable laws and regulations

5. How We Use Your Personal Data

We use your personal data for the following purposes:

• To respond to your service inquiries and provide photography services
• To contact you regarding your request and arrange details of photography sessions
• To process payments and manage invoices
• To improve website functionality and user experience
• To analyze website traffic and user behavior (with your consent)
• To comply with legal obligations and resolve disputes

6. Data Sharing and Disclosure

We do not sell, rent, or lease your personal data to third parties. Your personal data is kept strictly confidential and used only by Polina Nasedkina for the purposes described in this Privacy Policy.

6.1 Limited Disclosures

Your personal data may be shared with:

• Service Providers: Payment processors, email service providers, and website hosting providers who assist in delivering our services (bound by confidentiality agreements)
• Google Services: Analytics data may be shared with Google Analytics for website performance analysis (Google's privacy policy applies)
• Legal Requirements: When required by law, court order, or government authority

6.2 International Data Transfers

Some service providers may be located outside the European Economic Area (EEA). When data is transferred outside the EEA, we ensure adequate safeguards are in place in compliance with GDPR requirements.

7. Data Protection and Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Secure password protocols
• Limited access to personal data by authorized personnel only
• Regular security assessments and updates

While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

8. Data Retention

Your personal data is retained for as long as necessary to fulfill the purposes for which it was collected:

• Service Request Data: Retained for the duration of service provision and for 2 years thereafter for accounting and legal purposes
• Analytics Data: Retained in accordance with Google Analytics retention settings (typically 26 months)
• Email Communications: Retained in accordance with email service provider policies unless you request deletion

9. Your Privacy Rights

Under the GDPR, you have the following rights concerning your personal data:

9.1 Right of Access

You have the right to request access to your personal data and receive a copy of the data we hold about you.

9.2 Right to Rectification

You have the right to request correction of inaccurate or incomplete personal data.

9.3 Right to Erasure

You have the right to request deletion of your personal data, subject to certain legal exceptions (the "right to be forgotten").

9.4 Right to Restrict Processing

You have the right to request that we limit how we use your personal data.

9.5 Right to Data Portability

You have the right to request your personal data in a structured, commonly used format and have it transmitted to another controller.

9.6 Right to Object

You have the right to object to processing of your personal data for marketing purposes or based on legitimate interests.

9.7 Right to Withdraw Consent

Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing prior to withdrawal.

10. Exercising Your Rights

To exercise any of the above rights, please contact Polina Nasedkina using the contact form on the website or via email. We will respond to your request within 30 days, or as required by law. We may request verification of your identity before processing your request.

11. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to external websites, and we are not responsible for the privacy practices of third-party sites. We encourage you to review the privacy policies of any external websites before providing personal data.

12. Cookies and Tracking Technologies

Please refer to our Cookiebeleid for detailed information about how we use cookies and similar tracking technologies.

13. Children's Privacy

Our website and services are not directed to children under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child under 16 without parental consent, we will promptly delete such data.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The updated policy will be posted on this website with the date of the last update. Your continued use of the website following such changes constitutes your acceptance of the updated Privacy Policy.

15. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact Polina Nasedkina through the contact form on the website.

16. Data Protection Authority

If you believe we have violated your privacy rights, you have the right to lodge a complaint with the relevant data protection authority in your country or the Netherlands.